Cookies Policy

Introduction

Ffbet uses cookies and similar tracking technologies to operate, secure, and improve the Services (the online gambling platform and related features). This Cookies Policy explains what cookies are, which cookies we use, how you may manage them, and your rights in relation to cookie data.

What are cookies and tracking technologies?

Cookies are small text files placed on your device by your browser when you access our Services. They store information about your preferences, sessions, and interactions. We may also use related technologies (for example, pixel tags, local storage, and device identifiers) to recognize you and tailor the experience.

Cookies we use

  • Strictly necessary cookies — essential for core functions such as logging in, processing payments, and maintaining a secure session. These cookies enable the Services to operate and cannot be disabled via the cookie banner without affecting service availability.
  • Performance and analytics cookies — collect information about how you use the Services (pages visited, time on page, error messages) to improve performance and user experience. Information is typically aggregated and anonymized.
  • Functional cookies — remember choices you make (language, currency, login status) and provide enhanced, personalized features. These cookies may persist for a defined period unless you clear them.
  • Advertising and targeting cookies — track interactions to measure advertising effectiveness and to deliver more relevant promotional content. Use of these cookies requires your consent where applicable; you may opt out via cookie preferences or browser settings, understanding that this may limit personalized advertising.
  • Flash cookies — in some cases, local storage used by older technologies may store information. You may manage these settings through the relevant software’s control panel; modern browsers increasingly limit these cookies by default.

How we use cookies

  • Authenticate and maintain secure access to your account and payment capabilities.
  • Operate the Services, including page routing, load balancing, and fraud prevention measures.
  • Analyze service performance, usage patterns, and error rates to improve reliability and user experience.
  • Personalize content and features based on your preferences and activity.
  • Support marketing activities in accordance with your consent and preferences, including delivering relevant communications and promotions.
  • Detect and respond to fraudulent or illegal activity in line with legal and regulatory obligations.

Consent and managing cookies

You consent to the use of cookies by continuing to use the Services or by selecting your preferences in the cookie management controls. You may withdraw consent or modify your preferences at any time via the cookie settings within the Services or by adjusting your browser’s cookie settings. If you disable strictly necessary cookies, you may not be able to access certain features or complete transactions.

Third-party cookies and tracking technologies

We may allow third-party partners to place cookies for analytics, advertising, and functional purposes. These parties may collect information about your use of the Services and other sites over time and across different services. We require these partners to adhere to applicable laws and contractual obligations, but we do not control their practices. You can manage third-party cookies through the cookie preferences and browser controls.

Data sharing and transfer

Data obtained via cookies may be shared with service providers that assist with hosting, analytics, payment processing, fraud prevention, and marketing support. We implement contractual safeguards to protect such data and may transfer data to countries outside your jurisdiction where required for the purposes described above. International transfers are conducted with appropriate safeguards in place.

Retention and deletion

Cookies are retained for the period necessary to fulfill the purposes described in this policy. Strictly necessary cookies persist for the duration of your session or until you log out, while analytics and advertising cookies may be retained for up to 24 months from your last interaction, after which they may be refreshed or deleted. You may clear cookies at any time via your browser or the Services’ cookie management controls.

Your rights

You may access, correct, or delete cookie-related data associated with your account in accordance with applicable law. You may restrict processing or object to certain uses of cookies, request data portability for data linked to cookies, or withdraw consent where applicable. Rights are subject to legal and regulatory obligations and may be limited for security or integrity purposes.

Security

We apply appropriate technical and organizational measures to protect cookie data from unauthorized access, alteration, or disclosure. Measures include access controls, encryption for data at rest and in transit, and regular assessments of security practices.

Changes to this policy

We may update this Cookies Policy from time to time. The effective date is shown at the top of the policy. Substantial changes will be communicated within the Services or by direct notice where required by law.

Contact us

For questions about this Cookies Policy or to exercise your rights, please contact our privacy team at [email protected] or by our customer support channels. If you are not satisfied with our response, you may escalate to the appropriate data protection authority in your jurisdiction.